Have you ever had one of your emails marked as spam? According to statistics, 80% of all sent emails are spam. As a result, spam filters are becoming stricter and even legitimate emails can end up in spam. Below are some steps you can take to ensure that all your emails are being delivered into the inbox.
- Don't use false or misleading header information
- The email should be identified as an ad if that is what you are sending
- The recipients should have information about your location
- Include unsubscribe link
- Do not use too many special symbols, especially at the beginning or at the end of the sentence
- Check the formatting. If it is possible, avoid different colors of the fonts
- Do not use shortened URLs. Those are often used by spammers to hide their real URLs
- Add text version of an email. When you send HTML emails, include a text version of the email
- Test email with spam checkers like https://www.mail-tester.com/ where you will send your email to the specified address and then check your score
- Check your IP and domain in blacklists. If your IP or domain is blacklisted you should whitelist it or contact your email service provider before sending emails.
- Be careful with the images. It is recommended not to send emails with images only. Make sure you have no less than two strings of the text to every image and your images are optimized
- Avoid some types of attachments like .exe, .zip, .swf. It is okay to use .jpg, .gif, .png and .pdf
- Check SPF and DKIM records. Sender Policy Framework (SPF) records allow domain owners to publish a list of IP addresses that are authorized to send email on their behalf. The goal is to reduce the amount of spam and fraud by making it much harder for malicious senders to disguise their identity. Domain Keys Identified Mail (DKIM) helps you protect your company from email spamming and phishing attempts. It provides a method for validating a domain name identity that is associated with a message through cryptographic authentication. You may use this guide to set SPF and DKIM for your domain in cPanel
- Do not purchase email lists. It is common practice to purchase lists of potential clients. However, a lot of email addresses in such lists are not correct and your IP/domain can get blacklisted for mass mailing very fast. It is better to send individual emails to real people
- Check how your emails are delivered. You can create different email accounts with popular email providers like Google, Yahoo and so on and send test emails to them
- Send the emails to your clients on a regular basis and instruct your recipients on how to whitelist your email address.
