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Email Disk Usage

Updated 2024-08-222 min read

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This feature will allow you to view all of your mailboxes and remove any old or large messages. This is a great option when you have 100's of emails with in any of your folders and don't have the time click on each one to delete them. 

 

To use this option you will first need to log into your cPanel and scroll down to the "EMAIL" section and click on the "Email Disk Usage" icon. 

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The page that loads up will be similar to the screen shot below. You are able to change the email address that you are view by clicking the drop down option and clicking on the email address you want to manage.  

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Click on the option "Manage" of the mailbox that you want to remove email for it to drop down your options. From here you are able to select what parameter for the messages that you want to delete permanently.

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Once you have selected the parameter you can click on "Delete Permanently". It will take some time to complete the task depending on how much email there are  in the mailbox. Once it has removed the email it will give you a confirmation on the top right corner of the page.

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Frequently asked questions

What you need to know.

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What does Email Disk Usage show?

It lets you inspect mailboxes and remove groups of old or large messages, rather than deleting each message individually in webmail.

How do I choose which mailbox to review?

Open Email Disk Usage in cPanel’s Email section, select an email address from the dropdown and choose Manage beside the folder you want to inspect.

Does the cleanup move messages to a recoverable trash folder?

The action described in this guide is Delete Permanently. Review the selected mailbox and deletion criteria before using it; the interface reports completion after processing.

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