Let.com Shop / Customer chat

Native plugin included

Answer product questions closer to the purchase.

Bring helpful conversations closer to the products people are exploring.

Planned feature. Availability and limits confirmed before activation.

Customer conversationsIllustrative workspace
Does the oat vase come in another size?
Everyday vaseOat · VASE-01
Find the right one for your space.
Your team’s reply…

Product concept · sample content

Let.com Shop · PLANS & PRICING

Customer chat. Included with your Shop plan.

Your storefront and all native Shop plugins come together. Compare the plan resources below; external service costs remain separate.

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Let.com ShopSave 50%

Launch

Everything for your first big opening.

$12.00/month

$576.00 upfront for 48 months. Regular total $1,152.00; save $576.00 (24 months free). Renews at $576.00 every 48 months ($12.00/mo equivalent).

  • Unlimited products
  • 2 team accounts
  • All commerce plugins free
  • AI builder & Let.com Pay
See full specifications

Recurring term savings apply at renewal · USD, before tax. Let.com Shop plugins are included in the paid plan; payment processing, postage and third-party fees are separate.

What customer chat helps you do

A better workspace for the customer relationship.

01

A welcoming contact point

Give shoppers an easy way to ask about an item or order.

02

Useful conversation context

Keep product and order references available where permission allows.

03

A personal reply

Plan saved replies for common questions, with room for a real human answer.

Set up your workflow

From setup to your first workflow.

  1. Set your availability

    Give shoppers an easy way to ask about an item or order.

  2. Review the customer’s question

    Keep product and order references available where permission allows.

  3. Reply with a useful next step

    Plan saved replies for common questions, with room for a real human answer.

Frequently asked questions

What you need to know.

Talk to our team

Is customer chat available in this preview?

This is a product-design preview of the Let.com Shop roadmap. No external accounts are connected or transactions performed. Availability and final limits will be confirmed before activation.

Are the Let.com Shop plugins really included?

Yes — our product promise is that all Let.com Shop plugins are free with your paid Let.com Shop plan. External costs such as postage, advertising, payment processing and marketplace fees remain separate.

Can I get help moving my store?

Visit Switch from Shopify to explore the migration checklist and the potential difference in your monthly costs. Our Texas-based team can help you plan your move.

Your next good move

Keep building your store.

One plan. Your store and its tools.

Choose your next step.

Compare Shop plans or start with the wider feature collection.

Let.com

Coming soon.

Account sign-up, log-in and checkout are not available yet. You can explore our products and compare plans while we get everything ready.

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