Getting started · Let.com knowledge base

What is a Support PIN?

Updated 2024-08-221 min read

Hosting documentation. Account access is coming soon. Always use the server details and nameservers assigned to your own account.

When you contact Let.com support, we may need to validate your account before we can discuss account-specific details with you or assist you with your support inquiry.

In order to validate you as the account holder, we may ask you for your account email address and Support PIN.

The Support PIN is a unique set of numbers anywhere from 4 to 6 digits that you created when you first log into your billing portal at account portal (coming soon).

In the event that you do not know or forget your current PIN, do not hesitate to reach out to us as we can verify you via a different method. Once verified we can provide you the pin and assist you in updating is if need be.

You are also able to update the pin number with in you billing portal.

Log into account portal (coming soon)
Click on your name on the the right hand of the page
From the drop down click "Security Settings"
Click on the Support Pin tab
You can change the pin from this page

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Frequently asked questions

What you need to know.

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Why does support ask for my Support PIN?

It is an account-verification method used before discussing account-specific details or helping with changes to the account.

Where can I change the Support PIN?

In the customer portal, open the menu under your name, choose Security Settings and then the Support PIN tab.

What if I have forgotten the PIN?

The guide says support can use another verification method and then help you with the PIN. Contact the team through the available support channels. Contact Let.com.