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FTP Accounts

Updated 2024-08-221 min read

Hosting documentation. Account access is coming soon. Always use the server details and nameservers assigned to your own account.

FTP (File Transfer Protocol) accounts are logins used to access an interface to create and manage your website’s files.  To create a new FTP account, click on FTP Accounts within the FILES section of cPanel:

 

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When creating your new FTP, you'll enter a login username that will result in a username formatted like following example: mainuser@testdomain.io (Username @ Domain Name).  Be sure to use a complex password like the one the built-in Password Generator can provide.  

By default, the directory will be formatted as public_html/username, however if you want this login to access the document root of your hosting account, update the directory field to only say public_html.

 

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Once created, you can use an FTP client like Filezilla to access, browse, move and modify your files.   

To change the password, change quota, delete or configure additional options, go to the bottom section of the page with the FTP Accounts header.

 

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Frequently asked questions

What you need to know.

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What does an FTP account let someone do?

It provides access through an FTP client to browse, upload and manage website files within the account’s assigned directory.

Why does the FTP account’s directory setting matter?

The directory determines which files that login can access. The guide distinguishes a username-specific folder from the wider public_html document root.

How do I connect after creating the FTP account?

Use an FTP client with the account’s connection details. The FileZilla guide explains its connection fields and file transfer interface. How to use Filezilla.

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