Ecommerce · Website glossary

Order confirmation

Quick answer · What is Order confirmation?

A page or message acknowledging an order and presenting its recorded details.

IN PRACTICE

Order confirmation: an example

A buyer receives an order number, selected items, and a summary of the delivery details.

KEEP IN MIND

Confirmation of order receipt is not always confirmation that payment has completed or goods have shipped.

Put the idea to work

Frequently asked questions

What is a practical example of Order confirmation?

A buyer receives an order number, selected items, and a summary of the delivery details.

Does an order confirmation prove payment or shipment is complete?

Confirmation of order receipt is not always confirmation that payment has completed or goods have shipped.

Which concepts should I read alongside Order confirmation?

Order status: A label representing an order's current stage in a store's processing workflow.
Transactional email: A message triggered by a specific action or service event, such as an account request or order update.